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Bilingual Intake Coordinator

Company: VirtualVocations
Location: Macon
Posted on: November 7, 2024

Job Description:

A company is looking for a Bilingual Intake Coordinator to provide support to members seeking surgical care and benefits offerings.



Key Responsibilities

Engage, educate, and qualify members on the Surgery Care program and benefits
Provide exceptional customer service through inbound/outbound calls in a contact center environment
Convert leads into users of care experiences and partner with internal clinical professionals for member guidance


Required Qualifications

1 year of experience in a customer service and/or sales call center role
Experience in sales and lead follow-up
Strong administrative/technical skills and comfort using Microsoft Office and CRM tools
Ability to build long-lasting relationships and provide knowledgeable guidance
Trustworthy and accountable behavior in handling confidential information

Keywords: VirtualVocations, Albany , Bilingual Intake Coordinator, Other , Macon, Georgia

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